Last Updated: 01 January 2026
Privacy Policy for Broadway Locksmith NYC
At Broadway Locksmith NYC, located in New York, NY, we understand the importance of your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how Broadway Locksmith NYC collects, uses, protects, and discloses information gathered through our services, website, and other interactions, specifically tailored to our locksmith industry operations in the United States.
1. Information We Collect
Broadway Locksmith NYC collects various types of information to provide reliable and efficient locksmith services and improve your experience.
1.1. Information You Provide Directly to Us: When you interact with Broadway Locksmith NYC, you may provide us with personal information, including but not limited to: * Contact Information: Your name, phone number, email address, and physical address (service location). * Service Details: Information about the locksmith service you require, such as type of lock, vehicle make/model, access issues, and specific instructions. * Communication: Any details you share when contacting us via phone calls, contact forms on our website, or email.
1.2. Information Collected Automatically: When you visit the Broadway Locksmith NYC website, certain information may be collected automatically through cookies and similar tracking technologies: * Technical Information: Your IP address, browser type, operating system, device type, and referral source. * Usage Information: Pages you viewed, links clicked, the time spent on our site, and the dates and times of your visits.
2. How We Use Your Information
Broadway Locksmith NYC uses the collected information for the following purposes:
* To Provide Services: To fulfill your locksmith service requests, dispatch technicians to your specified location, and complete the work required. * Communication: To contact you regarding your service appointments, provide updates, respond to your inquiries, and offer customer support. * Billing and Payments: To process payments for services rendered. Please note that Broadway Locksmith NYC uses secure third-party payment processors, and we do not store your full credit card details on our servers. * Improve Services: To understand how our website is used, analyze service demand, and enhance the quality and efficiency of our locksmith operations and online presence. * Internal Operations: For record-keeping, administrative purposes, and to manage our business effectively. * Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Data Protection and Security Measures
Broadway Locksmith NYC is committed to protecting your personal information from unauthorized access, use, or disclosure. We implement a variety of security measures, including:
* Administrative Safeguards: Policies and procedures to govern the handling of personal data. * Technical Safeguards: Encryption, firewalls, and secure server environments to protect data collected through our website and internal systems. * Physical Safeguards: Restricted access to our physical premises and data storage facilities.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, Broadway Locksmith NYC cannot guarantee its absolute security.
4. Third-Party Services
Broadway Locksmith NYC may use third-party services to support our operations:
* Google Analytics: We use Google Analytics to understand how visitors engage with our website. This service collects anonymous information about your website usage, such as pages visited and time on site. This data helps us improve our website's functionality and user experience. * Payment Processors: When you make a payment for Broadway Locksmith NYC services, your payment information is handled by secure third-party payment processors (e.g., Stripe, Square). Broadway Locksmith NYC does not store your sensitive financial details directly. We only receive confirmation that your payment has been successfully processed.
We ensure that any third parties we engage are reputable and have their own robust privacy and security policies in place.
5. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience and collect usage data.
* Cookies: Small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Broadway Locksmith NYC uses cookies for website functionality, remembering user preferences, and analytics. * Managing Cookies: You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Your Rights Under US State Privacy Laws
Broadway Locksmith NYC recognizes and respects your privacy rights concerning your personal information. Depending on your state of residence, you may have specific rights under applicable US state privacy laws, such as the California Consumer Privacy Act (CCPA) for California residents. These rights may include:
* The Right to Know: To request that Broadway Locksmith NYC disclose what personal information we collect, use, disclose, and sell (if applicable). * The Right to Access: To request a copy of the specific pieces of personal information we have collected about you. * The Right to Delete: To request the deletion of personal information that Broadway Locksmith NYC has collected from you, subject to certain exceptions. * The Right to Correct: To request the correction of inaccurate personal information we maintain about you. * The Right to Opt-Out: To opt-out of the "sale" or "sharing" of your personal information (as these terms are defined under applicable state laws). Broadway Locksmith NYC does not sell your personal information in the traditional sense.
To exercise any of these rights, please contact Broadway Locksmith NYC using the contact details provided below. We will verify your request using reasonable methods, which may include matching information provided in your request to information in our records.
7. Data Retention Periods
Broadway Locksmith NYC retains your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. This typically means we keep service records for a period consistent with industry standards and legal obligations, such as for warranty purposes or tax and financial audits.
8. How to Contact Us About Data Queries
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data handled by Broadway Locksmith NYC, please contact us:
* Email: info@broadwaylocksmiths.com * Mail: Broadway Locksmith NYC, 2896 Broadway, New York, NY 10025
Please include "Privacy Policy Inquiry" in the subject line of your email or letter to help us expedite your request.
9. Updates to This Policy
Broadway Locksmith NYC reserves the right to update or modify this Privacy Policy at any time. We will post any changes on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how Broadway Locksmith NYC is protecting your information. Your continued use of our services after any changes signifies your acceptance of the updated Privacy Policy.
